Gas water heaters · USA & Canada

Noritz tankless water heater error 10

Your Noritz tankless water heater shows code 10. Noritz calls it an early warning, so act on it before it turns into code 90.

Short answer

Combustion abnormality: an early warning before the more serious code 90.

What 10 means on Noritz

Noritz says error code 10 indicates a combustion abnormality and is usually a precursor to the more severe code 90. Noritz lists three groups of causes: wrong installation settings, low air flow, and low gas flow or pressure. All of them stop the unit producing the right hot-water temperature.

Safety first. If you smell gas, do not touch switches: leave, then call your gas emergency number from outside. Only a licensed gas fitter/plumber may open the unit, change venting or adjust gas pressure. Owners may check that outside vents are clear and reset the unit. More safety notes

Step-by-step fix

  1. Check the vent terminals

    Outside, check the intake and exhaust terminals for snow, leaves, nests or debris and clear them safely.

  2. Reset by power

    Noritz: disconnect and reconnect the power. If "908" is displayed, an internal lock is active and the error cannot be reset by the owner.

  3. Book a licensed contractorCall a pro

    If 10 returns, a licensed contractor should verify the elevation, vent type, vent length, vent size and common-vent settings and the inlet gas pressure, as Noritz describes. Noritz technical assistance: 866-766-7489.

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Common causes

  • Incorrect installation settings (elevation, vent type, vent length, vent size, common vent)
  • Low air flow: incorrect venting, dirty or clogged terminations or filters
  • Low gas flow or heating value: gas line too small or too long, gas meter too small
  • Low primary gas pressure

How to prevent it

  • Keep vent terminations and filters clean
  • Make sure the installer set elevation and vent settings to match your installation

Tools & parts you may need

  • Gloves, torch and a soft brush

Related Noritz codes

CodeMeaning (from Noritz)
90Combustion abnormality: more severe, same checks; contractor needed

FAQ

What is the difference between Noritz code 10 and 90?

Noritz describes 10 as the early warning and 90 as the more severe combustion fault. The troubleshooting is the same, but 90 needs a licensed contractor.

Can I keep using hot water with code 10?

The unit may still work, but Noritz treats 10 as a warning of more severe problems. Fix the airflow soon.

Sources

Checked on 26 October 2026. Codes can differ between model generations: your own manual always wins. Spotted an error? See About & corrections.

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